Delivery Policy & Method
Introduction
This Delivery Policy explains how Ionbit Technology delivers its digital products and services, including websites, mobile applications, software systems, ERP and CRM solutions, SaaS platforms, and other digital services.
As Ionbit Technology provides digital services rather than physical goods, delivery refers to the handover, deployment, or provision of access to completed work and agreed deliverables.
Delivery Method
Depending on the service and project requirements, deliverables may be provided through:
- Staging or preview links for review and approval.
- Source code, design files, and documentation through a shared repository or secure file transfer.
- Deployment to the client's hosting or cloud environment.
- Deployment to Ionbit Technology's hosting or cloud environment where applicable.
- Submission and publishing of mobile applications to the Apple App Store and/or Google Play Store.
- Provision of access credentials to completed systems, platforms, or services.
Delivery Timeline
Delivery timelines are agreed upon for each project and specified in the applicable proposal, quotation, or agreement.
Timelines may vary depending on project scope, complexity, client requirements, and the timely receipt of required content, information, feedback, and approvals.
Client Responsibilities
Clients are responsible for providing the necessary content, information, credentials, approvals, and feedback required to complete the project.
Delays in providing required materials or approvals may affect the agreed delivery timeline.
Acceptance & Sign-off
Once a deliverable is provided, the client may review it within the review period specified in the applicable project agreement.
The deliverable will be considered accepted upon written approval by the client or when no feedback is received within the agreed review period.
Delays
If delivery is delayed due to circumstances within Ionbit Technology's control, the client will be notified as soon as reasonably possible with an updated estimated timeline.
Delays caused by missing content, late feedback, third-party services, hosting providers, app store approvals, or other circumstances outside Ionbit Technology's reasonable control are not considered a breach of this policy.
Contact Us
For questions regarding delivery timelines or this policy, please contact our team:
Last updated: 9 August 2026